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  An “Engage to Sustain” Intervention to Improve Process Performance Measures in Ambulatory Care

  Angela Miller DNP, CRNP,Allen K. Skoranski BA,Barbara Prior MSN, RN, NE-BC,Rebecca Fitzpatrick DNP, RN, CIC, FAPIC,Cindy Morgan MSOD,Philynn Hepschmidt MEd,Beth A. Smith MSN, RN, NPD-BC,Michael Cella BS,Dawn Brown McGlotten EdD,Kenya Pitt MA, MBA,Rosemary C. Polomano PhD, RN, FAAN

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  Appointment Pathways: Yield Management via Cause-and-Effect Modeling in the Outpatient Setting at Mayo Clinic

  Adrian C. Keister PhD,Derek R. Munden MBA,Brian S. Bailey MS

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  Community Health Workers “101” for Primary Care Providers and Other Stakeholders in Health Care Systems

  J. Nell Brownstein PhD,Gail R. Hirsch MEd,E. Lee Rosenthal PhD, MS, MPH,Carl H. Rush MRP

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  Is Patient Activation Associated With Outcomes of Care for Adults With Chronic Conditions?

  David M. Mosen PhD, MPH,Julie Schmittdiel PhD,Judith Hibbard PhD,David Sobel MD, MPH,Carol Remmers MPH,Jim Bellows PhD

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  Pediatric Provider and Staff Burnout in Federally Qualified Community Health Centers

  Cameron Hill MPH,Stacy Justo MA,Hannah Park MPH,Megan Bair-Merritt MD, MSCE,Anita Morris MSN, FNP-BC,Emily Feinberg ScD, CPNP,R. Christopher Sheldrick PhD

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  The Role of Community Health Centers in Delivering Primary Care to the Underserved: Experiences of the Uninsured and Medicaid Insured

  Leiyu Shi DrPH, MPA, MBA,Gregory D. Stevens PhD, MHS

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  Training Community Health Workers to Address Disparities in Dementia Care: A Case Study From Oklahoma With National Implications

  Kerstin M. Reinschmidt PhD, MPH,Timothy J. Philip MD, MPH,Zahra A. Alhay MPH,Tamara Braxton CHW,Lee A. Jennings MD