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Featured Articles

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  A Practical Method of Predicting Client Revisit Intention in a Hospital Setting

  Kyun Jick Lee

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  A Review and Analysis of the Clinical Laboratory Improvement Amendment of 1988 Compliance Plans and Enforcement Policy

  Patrick A. Rivers ,Aram Dobalian ,Francesco A. Germinario

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  Cross-Training Hospital Nurses to Reduce Staffing Costs

  Robert R. Inman ,Dennis E. Blumenfeld ,Arthur Ko

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  Forging e-Health Partnerships Strategic Perspectives from International Executives

  Denis H.J. Caro

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  Internal and External Auditing in Health Systems An Integrative Approach

  Elie P. Mersel ,Shlomo Mor-Yosef ,Shmuel C. Shapira

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  Making the Most of Nursing Homes' Number One Resource

  Charles E. Blair ,Judy A. Glaister

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  Managing Hospital Length of Stay Reduction A Multihospital Approach

  Ronald J. Lagoe ,Gert P. Westert ,Kathleen Kendrick ,Gene Morreale ,Saundra Mnich

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  Motivation to Change Chronic Illness Care Results from a National Evaluation of Quality Improvement Collaboratives

  Michael K. Lin ,Jill A. Marsteller ,Stephen M. Shortell ,Peter Mendel ,Marjorie Pearson ,Mayde Rosen ,Shin-Yi Wu

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  Performance of Health Centers in Networks

  Judith Ortiz ,Myron D. Fottler ,Richard Hofler

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  Toward a Social Capital Theory of Competitive Advantage in Medical Groups

  Mark L. Hoelscher ,James J. Hoffman ,David Dawley