1. Burke, Debra DNP, MBA, RN, NEA-BC
  2. Flanagan, Jane PhD, RN, ANP-BC, AHN-BC
  3. Ditomassi, Marianne DNP, MBA, RN, NEA-BC
  4. Hickey, Patricia A. PhD, MBA, RN, FAAN


OBJECTIVE: The aim of this study was to explore RNs and nurse directors' (NDs') perceptions of leadership on units with high RN satisfaction scores.


BACKGROUND: Identifying the characteristics of NDs that contribute to RN satisfaction is important in the recruitment and retention of RNs and in the selection and role development of NDs.


METHODS: This study used a qualitative design using appreciative inquiry-guided data collection.


RESULTS: Nine RNs and 9 NDs met the inclusion criteria. Each group identified 4 themes.


CONCLUSIONS: Registered nurse and ND participants identified similar themes representative of leadership attributes and behaviors that contribute to RN satisfaction.