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  1. Moreno, Janette V. DNP, RN, CCRN-K, NEA-BC
  2. Girard, Anita S. DNP, RN, CNL, CPHQ, NEA-BC
  3. Foad, Wendy MS, BSN, RN, NEA-BC


In 2012, an academic medical center successfully overhauled a 15-year-old shared governance to align 6 house-wide and 30 unit-based councils with the new Magnet Recognition Program(R) and the organization's operating system, using the processes of LEAN methodology. The redesign improved cross-council communication structures, facilitated effective shared decision-making processes, increased staff engagement, and improved clinical outcomes. The innovative structural and process elements of the new model are replicable in other health institutions.