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Keywords

 

Authors

  1. Woodring, Sharon BSN, RN
  2. Polomano, Rosemary C. PhD, RN, FAAN
  3. Haagen, Brigette F. DNSc, APRN, BC
  4. Haack, Marsha M. MSN, RN
  5. Nunn, Richard R. RN
  6. Miller, Gary L. CTRS
  7. Zarefoss, Mary Anne BSN, RNC
  8. Tan, T Ling MD, FAPA

Abstract

Patient satisfaction is one of the most important indicators for service excellence. Investigations have been done with population-specific patient satisfaction tools for psychiatric patients; however, there are few published measures for evaluating inpatient care. We developed and tested a 15-item instrument to evaluate the interdisciplinary care model and therapeutic interventions. Results demonstrated reliability and validity of the tool.