decision making, infusion center, rheumatology



  1. Baker, Judith J. PhD
  2. Bray, Marty PhD
  3. Seashore, Bonnie


This case study focused on reclassifying infusion therapy space at the University of Arizona Medical Center to a physician-based treatment setting. The study followed the managerial decision-making process as it described how the space reclassification was recommended, adopted, and implemented. A successful reclassification required close attention to organizational structure, administrative policies and responsibilitics, and related work-flow processes.