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  1. Kostich, Kelley MSN, RN, NE-BC
  2. Lasiter, Sue PhD, RN
  3. Gorrell, Renee MLS, AHIP


OBJECTIVE: The purpose of this scoping study is to review the published evidence regarding staff nurses' perceptions of nurse manager caring behaviors.


BACKGROUND: As healthcare administration becomes more complex and financial challenges continue, the ability of nurse managers to lead patient care environments that produce desirable outcomes becomes critical. Demonstrating caring behaviors that build relationships with individuals and groups is a necessary competency of nursing administrators to advance healthcare.


METHODS: This scoping study was guided by Arksey and O'Malley's methodology to review existing literature.


RESULTS: Published literature provided knowledge of staff nurses' perceptions of nurse manager caring behaviors. The final sample was 13 publications. The results were summarized in both numeric and thematic analysis.


CONCLUSIONS: Further research is needed to explore the relationship between nurse manager caring behaviors and patient outcomes.