Keywords

clinic flow, COVID-19, healthcare providers, patient satisfaction, scheduling

 

Authors

  1. Atchley, Megan Danielle DNP, FNP-C, CPN
  2. Kroll, Nicole Peters PhD, APRN, ANP-C, FNP-BC
  3. Etcher, LuAnn PhD, GNP-BC, CPG

Abstract

Abstract: Today, healthcare providers are not only charged with providing high-quality evidence-based care to improve patient outcomes, but also with completing quick patient visits due to time constraints to necessitate financial reimbursement. This article summarizes current evidence to determine best practices for managing outpatient wait times and improve outcomes, satisfaction, quality, and continuity of care.