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Journey Mapping to Improve Patient-Family Experience and Teamwork: Applying a Systems Thinking Tool to a Pediatric Ambulatory Clinic

Source:

Quality Management in Health Care

January/March 2023, Volume :32 Number 1 , page 61 - 64 [Buy]

Authors

  1. Natale, Veronica MPH
  2. Pruette, Cozumel MD, MHS, MS
  3. Gerohristodoulos, Kylee RN, MSN, CPN
  4. Scheimann, Ann MD, MBA
  5. Allen, Lisa PhD, MA
  6. Kim, Julia M. MD, MPH

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