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child, patient satisfaction, quality of pediatric nursing care, school-aged



  1. Pelander, Tiina MNSc, RN
  2. Leino-Kilpi, Helena PhD, RN
  3. Katajisto, Jouko MSSc


This study assessed the quality of pediatric nursing care as perceived by children (N = 388) aged 7 to 11 in Finland. The children rated as excellent the nursing environment, the nurses' humanity and trustworthiness, and caring and communication. They were most critical about the nurses' entertainment activities such as playing with them. Children's age and type of admission were both related to the amount of information they received. The instrument used in the study needs to be developed and tested further.