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Keywords

job characteristics, job satisfaction, leadership, organization and administration, work redesign

 

Authors

  1. Layman, Elizabeth J. PhD, RHIA, CCS, FAHIMA

Abstract

Health care supervisors and managers are often asked to redesign jobs in their departments. Frequently, little information accompanies the directive. This article lists sources of change in work and defines key terms. Also reviewed are factors that supervisors and managers can weigh in their redesigns. The article suggests actions aligned to common problems in the work environment. Finally, guidelines for a practical, step-by-step approach are provided. For health care supervisors and managers, the key to a successful job redesign is to achieve the unique balance of factors that matches the situation.