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  1. Knapp, Sandra J. MSN, RN, CCRN
  2. Byers, Jacqueline Fowler PhD, RN, CNAA, CPHQ


A systematic review evaluated use of the Internet in nursing staff development and the feasibility of using the Internet to teach critical care nurses how to help families. Use of the Internet to provide staff development had varying success. The keys to success are careful development of the program according to needs and capabilities of the users, strong education pedagogical principles, and constant evaluation for success in order to make alterations as they are needed.