Keywords

bedside handover, clinical handover, Lewin's 3-step model for change, quality improvement

 

Authors

  1. Chaboyer, Wendy PhD, RN
  2. McMurray, Anne PhD, AM
  3. Johnson, Joanne MHS, RN
  4. Hardy, Linda RN
  5. Wallis, Marianne PhD, RN
  6. (Sylvia) Chu, Fang Ying MN, RN

Abstract

This quality improvement project implemented bedside handover in nursing. Using Lewin's 3-Step Model for Change, 3 wards in an Australian hospital changed from verbal reporting in an isolated room to bedside handover. Practice guidelines and a competency standard were developed. The change was received positively by both staff and patients. Staff members reported that bedside handover improved safety, efficiency, teamwork, and the level of support from senior staff members.