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In the article that started on page 170 of the March 2009 issue, the second tier of the organizational chart for Figure 3 on page 173 is not correct as shown. The text Team Canada should read "Team Leader" in each box.


Hupprich, Jeanne, Siekman, Nancy, Peckham, Ann-Marie. (2009). One Organization's Journey to Improved Operations. Home Healthcare Nurse, 27(3), 170-176.