Authors

1. Hast, Anne S. DNP, RN
2. DiGioia, Anthony M. III MD
3. Thompson, Debra PhD, RN, NEA-BC
4. Wolf, Gail PhD, RN, FAAN

Abstract

Complexity science applied through a 6-step patient- and family-centered care methodology provides a practical framework for achieving meaningful change in organizations. This approach was used to improve the preoperative preparation experience of patients undergoing total joint arthroplasty in an orthopedic specialty hospital.