Authors

  1. Kagan, Ilya PhD, RN
  2. Cohen, Rachel MA, RN
  3. Fish, Miri MA, RN
  4. Mezare, Henia Perry MA, RN

Abstract

This article describes the development and implementation of the Nursing Quality Indicators Scale and a quality control system for hospital nursing care, which allows universal access to all external and internal audit results, thus ensuring complete data transparency. Standardized indicators make departments' performance comparable. Key to the new system is nurses' self-audit and responsibility for making quality improvements at the ward level.