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Authors

  1. Friese, Christopher R. PhD, RN, AOCN, FAAN
  2. Grunawalt, Julie C. MS, RN, GCNS-BC
  3. Bhullar, Sara PhD, MS, RN
  4. Bihlmeyer, Karen BSN, RN
  5. Chang, Robert MD
  6. Wood, Winnie MSN, RN

Abstract

A medical/surgical unit at the University of Michigan Health System implemented a pod nursing model of care to improve efficiency and patient and staff satisfaction. One centralized station was replaced with 4 satellites and supplies were relocated next to patient rooms. Patients were assigned to 2 nurses who worked as partners. Three patient (satisfaction, call lights, and falls) and nurse (satisfaction and overtime) outcomes improved after implementation. Efforts should be focused on addressing patient acuity imbalances across assignments and strengthening communication among the healthcare team. Studies are needed to test the model in larger and more diverse settings.