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Authors

  1. Rosenberg, Karen

Abstract

According to this study:

 

* Hospitals' use of supplemental RNs does not adversely affect overall patient satisfaction with care and is an acceptable way of ensuring that adequate nurse staffing is available at all times.

 

* On two composite measures of patient satisfaction-discharge information and responsiveness of staff-each 10-point increase in the proportion of supplemental RNs was associated with a decrease in favorable ratings.