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Keywords

engagement, intervention, meaning, research paper, retention, turnover

 

Authors

  1. Tullar, Jessica M.
  2. Amick, Benjamin C. III
  3. Brewer, Shelley
  4. Diamond, Pamela M.
  5. Kelder, Steven H.
  6. Mikhail, Osama

Abstract

Background: Turnover hurts patient care quality and is expensive to hospitals. Improved employee engagement could encourage employees to stay at their organization.

 

Purpose: The aim of the study was to test whether participants in an employee engagement program were less likely than nonparticipants to leave their job.

 

Methods: Health care workers (primarily patient care technicians and assistants, n = 216) were recruited to participate in an engagement program that helps employees find meaning and connection in their work. Using human resources data, we created a longitudinal study to compare participating versus nonparticipating employees in the same job titles on retention time (i.e., termination risk).

 

Findings: Participants were less likely to leave the hospital compared to nonparticipating employees (hazard ratio = 0.22, 95% CI [0.11, 0.84]). This finding remained significant after adjusting for covariates (hazard ratio = 0.37, 95% CI [0.17, 0.57]).

 

Practice Implications: Improving employee engagement resulted in employees staying longer at the hospital.