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Authors

  1. Ryan, Catherine PhD, RN, APN, CCRN, FAHA
  2. Powlesland, Jean MS, RN
  3. Phillips, Cynthia MS, APN, FNP-C
  4. Raszewski, Rebecca MS, AHIP
  5. Johnson, Alexia MS, APN, CCNS, CCRN, RN-BC
  6. Banks-Enorense, Kelly DNP, APN, ACNS-BC
  7. Agoo, Victor C. MSN, RN, CMSRN
  8. Nacorda-Beltran, Rosalind BSN, RN, CPN
  9. Halloway, Shannon BSN, RN
  10. Martin, Kathleen MS, RN
  11. Smith, Lenore D. BSN, RN, LCSW
  12. Walczak, Debra APN-CCNS
  13. Warda, Jane MS, RN
  14. Washington, Barbara J. MSN, RN
  15. Welsh, Julie MS, APN, CNS-BC, CMSRN, RN-BC, CRRN

Abstract

Limited research has been conducted on how nurses define or perceive "quality nursing care." We conducted focus groups to identify nurses' perceptions of quality care at a Midwestern academic medical center. Transcripts of the focus group sessions were analyzed using thematic analysis techniques, and 11 themes emerged: Leadership, Staffing, Resources, Timeliness, Effective Communication/Collaboration, Professionalism, Relationship-Based Care, Environment/Culture, Simplicity, Outcomes, and Patient Experience.