1. Clancy, Thomas R. MBA, MA, RN


As important as sound decision-making is, many executives neglect to utilize any formal decision-making process. As many executives know, making the wrong decision can be disastrous, if not career ending. In today's high-pressure, complex, and challenging healthcare environment, it makes sense to follow a tried and true process for making decisions. The author examines the traditional method ofproblem identification, setting objectives, listing alternatives and consequences, and selecting the best solutionin the decision-making process as well as new research in this field.