Buy this Article for $7.95

Have a coupon or promotional code? Enter it here:

When you buy this you'll get access to the ePub version, a downloadable PDF, and the ability to print the full article.


  1. Kobb, Rita MS, MN, ARNP, BC
  2. Hilsen, Patricia BSN, RN
  3. Ryan, Patricia MS, RN


This article describes how the Veterans Health Administration's Community Care Coordination Service developed a technology algorithm to identify patients' specific telehealth needs and benchmark best practices. Patient satisfaction was extremely high, patients used technology without much difficulty, and acceptance was greater than expected.