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  1. Zolotorofe, Irene MS, MSN, RN
  2. Fortini, Robert MS, RN, PNP
  3. Hash, Pam DNP, RN
  4. Daniels, Angel MSN, RN, CCM
  5. Orsolini, Liana PhD, RN, ANEF, FAAN
  6. Mazzoccoli, Andrea PhD, RN, FAAN
  7. Gerardi, Tina MS, RN, CAE


Evidence supports the return on investment for an RN in ambulatory care. Utilizing RNs to their fullest potential in ambulatory practices is essential to effectively manage population health. Bon Secours Health System launched a new role, patient navigator RNs, to ensure seamless transitions of complex patients across care settings, resulting in better patient outcomes and a financial return.