Authors

  1. Anthony, Mary K. PhD, RN, CS
  2. Kloos, Janet PhD, RN, CCNS, CCRN
  3. Beam, Patricia DNP, RN-BC
  4. Vidal, Kathleen MSN, RN, NEA-BC

Abstract

When nurses integrate patient expertise, nurse-to-nurse handoff becomes patient-centered (nurse and patient), and the weak link between quality and safety is mitigated. The existing paradigm for handoff is an ineffective measure to minimize errors. This article describes a reimagined bedside handoff-transitioning handoff from its prescriptive nurse-centered interaction to a patient-centered partnership using the principles of complex adaptive systems, simple rules, and partnerships that address the uniqueness of each patient and nurse interaction.