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health care teams, quality Improvement, teamwork



  1. Doran, Diane M. Irvine
  2. Baker, G. Ross
  3. Murray, Michael
  4. Bohnen, John
  5. Zahn, Catherine
  6. Sidani, Souraya
  7. Carryer, Jennifer


This study evaluates whether training health care teams in continuous quality improvement methods results in improvements in the care of and outcomes for patients. Nine of the 25 teams who participated in the study were successful in improving the care/outcomes for patients. Successful teams were more effective at problem solving, engaged in more functional group interactions, and were more likely to have physician participation.