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  1. Ervin, Naomi E. PhD, RN, APRN, BC, FAAN
  2. Scrivener, Kathy MS, RN
  3. Simons, Thomas MS, RN


A home care agency's patient population with heart failure demonstrated improved outcomes after the agency implemented an evidence-based protocol. The model holds promise for use in other agencies working to improve patient outcomes as well as have an impact on decreasing costs.