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  1. Krivanek, Mary Jo DNP, MPA, RN
  2. Dolansky, Mary A. PhD, RN, FAAN
  3. Goliat, Laura DNP, RN
  4. Petty, Gayle DNP, RN


Teamwork contributes to quality and may also reduce incivility and improve nurse retention. An evaluation of a TeamSTEPPS implementation in an intensive care unit included an assessment of teamwork, retention, and incivility. Teamwork improvement occurred from the initial assessment to 3 months later (U = 650, p = .001). Nurses planning to stay increased from 58% in 2016 to 89% in 2018. There was no change in incivility. The study provides strategies and lessons learned.