Authors

  1. McLennan, Marianne PhD, RN, CHE

Abstract

Objective: In this study nurses' views on work enabling factors, priority issues for improvement, and stress and satisfaction levels were examined.

 

Background: This research builds on previous work studies that empirically established work dimension indices related to individual and organizational outcomes. A survey tool was adapted so it replicated previous instrument development research, as well as explored its practicality as a benchmark and process tool in healthcare organizations.

 

Methods: A descriptive design was used in a single institution employing a self-report survey.

 

Results: All of the enabling factors were found to be important to nurses. The lowest-rated factors related to manager-staff relationships, congruent with open-ended responses that identified improving management as the highest priority. Unlike previous studies, job insecurity and trust were not issues, and nurses predominantly (92%) reported that quality care was provided.

 

Conclusions: A simple enabling index and survey tool can be used to proactively assess work environments, so that conditions can be improved before they lead to morale, sickness, and retention problems. The survey results provide important feedback that can prompt discussions about how workplaces can become healthier, more productive, and rewarding places for nurses.