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Keywords

comparative case study design, organizational attributes, outcomes, primary care practice

 

Authors

  1. Orzano, A. John
  2. Tallia, Alfred F.
  3. Nutting, Paul A.
  4. Scott-Cawiezell, Jill
  5. Crabtree, Benjamin F.

Abstract

Are organizational attributes associated with better health outcomes in large health care organizations applicable to primary care practices? In comparative case studies of two community family practices, it was found that attributes of organizational performance identified in larger health care organizations must be tailored to their unique context of primary care. Further work is required to adapt or establish the significance of the attributes of management infrastructure and information mastery.