Keywords

culture, diversity, leadership, mission, respect

 

Authors

  1. DeLellis, Anthony J. EdD

Abstract

This article offers an alternative view of culture, one that focuses on similarities among peoples rather than upon differences. Explored are aspects of organizational culture and organizational subcultures likely to influence the relationships among personnel and accordingly, delivery of health care services. The author offers advice to leaders in health care organizations on how to move toward mutual respect across cultures by focusing on involvement of everyone in supporting the organizational mission and establishing consensus on respect-worthy professional behavior. For leaders who would inspire cross-cultural respect among health care personnel, 7 guidelines are offered.