Authors

  1. Agee, Emily MSN, RN
  2. Boots, Brenda K. MSN, RN, CPN
  3. Cantu, Chelcia MSN, RN
  4. Hunley, Amber N. DNP, RN, NPD-BC
  5. Mains, Brandi C. MSN, RN, CPN
  6. McElroy, Susan PhD, RN, NEA-BC
  7. Oertle, Dena L. MSN, RN, CPN
  8. Olney, Adrienne MS
  9. Pontius, Camie MSN, MBA, RN, CPN
  10. Schotte, Amy L. MSN, RN, CPN

Abstract

OBJECTIVE: To test the instrument, Nursing Student Perception of Civil and Uncivil Behaviors (NSPCUB) in newly licensed nurses' (NLNs') to create a credible measure of NLNs' perceptions of civil/uncivil behaviors by RNs.

 

BACKGROUND: Uncivil behaviors in the workplace result in poor morale, absenteeism, and turnover. When targeted toward NLNs, the outcome of these behaviors can affect not only a job but a future career.

 

METHODS: A convenience sample of NLNs from 3 cohorts completed the modified NSPCUB-NLN 12-item survey. Exploratory factor analysis and reliability statistics were conducted. Concurrent validity was evaluated.

 

RESULTS: Exploratory factor analysis identified passive and active incivility subscales with high reliability (overall Cronbach's [alpha] = 0.917). Participants expressing positive experiences scored higher than those with negative experiences (P < 0.0001), supporting instrument validity.

 

CONCLUSIONS: This study demonstrated that the NSPCUB-NLN is a valid and reliable instrument for use with NLNs. This will assist nurse leaders in evaluating unit cultures for incivility, guiding interventions for a healthy work environment.