Wendy Hutchison Palma is a critical care nurse, who has been caring for COVID-19 patients since early 2020.
As a critical care nurse in an urban medical center, Wendy has been on the frontlines caring for the sickest patients with COVID-19. Listen to our full conversation to learn how Wendy and her colleagues used a team approach to patient care and the ‘silver linings’ she discovered during the pandemic. We also discuss how, during a pandemic, nothing is an emergency, and the impact of becoming the surrogate families for patients when visitors were restricted.
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