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Featured Articles

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  A Rapid Cycle Improvement Approach to Increase Patient Readiness at Their Scheduled Appointment Time

  Jed Colt Cowdell MD, MBA,Teresa B. Smoot MSN, RN, NE-BC,Loren P. Murray MD,Fernando F. Stancampiano MD,Mary S. Hedges MD

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  Can Nurse-Based Management Screening Ensure Adequate Outcomes in Patients With Gestational Diabetes? A Comparison of 2 Organizational Models

  Laura Nollino MD,Maria Lisa Marcon PgDip,Edward Kiwanuka MD, PhD,Michela Merlotto-Cazziola RN,Maria Sambataro MD,Luisa Sambado PhD,Enrica Trevisiol PHARMD,Antonella Scantamburlo PgDip,Alessandra Mauri PSYCH,Enrico Busato MD,Roberta Pirolo PHARMD,Massimo Boaretto MD,Licia Turolla MD,Pietro Paolo Faronato MD,Marco Cadamuro-Morgante MD,Roberta Migot PSYCH,Agostino Paccagnella MD

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  Lean-Oriented Layout Design of a Health Care Facility

  Flavio S. Fogliatto PhD,Guilherme L. Tortorella PhD,Michel J. Anzanello PhD,Leandro M. Tonetto PhD

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  Patient Involvement in Evaluation of Safety in Oral Antineoplastic Treatment: A Failure Mode and Effects Analysis in Patients and Health Care Professionals

  Thea Otto Mattsson MD, PhD,Henriette Lipczak MD,Anton Pottegård MSc Pharm, PhD

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  Process Mining for Quality Improvement: Propositions for Practice and Research

  Sara Dahlin MSc,Henrik Eriksson PhD,Hendry Raharjo PhD

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  Statistical Process Control Charts for Monitoring Staphylococcus aureus Bloodstream Infections in Australian Health Care Facilities

  Nabeel Imam MPH,Tim Spelman PhD,Sandra A. Johnson MPH,Leon J. Worth PhD

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  Sustainment of Lean Redesigns for Primary Care Teams

  Dorothy Y. Hung PhD, MA, MPH,Caroline P. Gray PhD,Quan A. Truong MPH,Michael I. Harrison PhD

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  Tutorial on Data Balancing: Application to Benchmarking Clinicians

  Roshan Alemi MA,Amr Elrafey MA,Duncan Neuhauser PhD,Farrokh Alemi PhD