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Featured Articles

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  A Quality Improvement Project to Improve Nurse-Patient Communication and Patient Satisfaction in an Outpatient Center

  Ying Shen ,Xiaoqiu Zhu ,Fang Lei ,Lifei Feng

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  Pandemic or Hurricanes? Service Quality Influence on Satisfaction in a Primary Health Care Public Clinic in Mexico

  Francisco Javier Urcádiz Cázares ,Judith Guadalupe Martínez Tirado ,Víctor Hugo Cruz Escalona ,Arturo Bell Enríquez García ,Mauro Alejandro Monroy Ceseña ,Jesús Manuel Bautista Ortega ,Mario Cortés Larrinaga ,Carmen Julia Angulo Chinchillas

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  Integrating DMAIC Philosophy and Bow-Tie Model for Quantitative Risk Assessment in Health Care

  Yingyan Liu ,Heng Zhao

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  Investigation of Preventive Care in Sweden: Actions Planned and Performed in Response to Health Risks in Older Adults in Care

  Deborah Finkel ,Marie Ernsth Bravell ,Ulrika Lindmark ,Björn Westerlind ,Linda Johansson

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  Push-Pull Motivators and Perceived Health Care Quality on Remote Health Management Intentions—Evidence From the Indian Internet Population

  Pradheep Bright Helen ,Hansa Lysander Manohar

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  Tutorial on Multiple Mediation Analysis Using Causal Networks: Application to Diagnosing COVID-19 From Its Early and Late Symptoms

  Farrokh Alemi ,Vasantha Sandhya Venu ,Sai Chandra Nikhil Madduru ,Kyung Hee Lee